Information
Payments
Depending on the value of your order, the form of delivery you choose and your own preferences, you can choose one of the following payment methods:
transfer to bank account,
cash on delivery payment,
electronic payment (online transfer).
Complaints/returns
Within 14 days from the date of receipt of your order shipment, you may return the product purchased from the online store without giving a reason. However, such goods must not bear traces of use, must not be damaged or destroyed, and must be in the original packaging with all its contents.
Delivery
Depending on the quantity and weight of the products you order, the payment method you choose and your own preferences, you can choose one of the delivery methods:
courier company,
Polish post (economy or priority mail),
personal pickup.
FAQ
Next to each product there is information about its availability in the store:
- Out of stock - 0 items in stock at the moment; if you are very interested in this product, please let us know via email: sklep@power-cube.pl or by phone: +48 695 683 797
- Out of stock - the last pieces of a particular item, it is worth to hurry up with the purchase!
- Average quantity - we have at least a few/more than a dozen copies
- Large quantity - we have enough product in stock to handle multiple orders
- Available on request - we can specially import this product for you - contact us by email: sklep@power-cube.pl or by phone: +48 695 683 797
- Expected delivery - the product will be available soon
- Withdrawn from the offer - the product is no longer available in the offer of our store
We will send information about the progress of your order to your email address. In addition, after logging in to your account, you will have access to all information about your current and already completed orders: status, contents, addresses given, etc.
Immediately after you place your order, you will receive information to your email address with a link you need to click to confirm your order - at which time we begin the order processing. Information about the status of your order will be sent to your email address on an ongoing basis.
Deadline to receive package = shipping date + delivery time
The shipping date is based on the availability of the products and the selected form of payment, while the delivery time depends on the form of delivery you have chosen.
Depending on the quantity and weight of the products you order, the payment method you choose and your own preferences, you can choose one of the delivery methods:
- courier company,
- Polish post (economy or priority mail),
- personal pickup.
You will get to know the total cost of delivery of your order after adding products to the cart and choosing the form of delivery and method of payment you are interested in - in the summary you will see the exact value to be paid. Depending on the selected form of payment (prepayment or cash on delivery) and delivery method, the cost of delivery ranges from a few to several zlotys.
Depending on the value of your order, the form of delivery you choose and your own preferences, you can choose one of the following payment methods:
- transfer to bank account,
- cash on delivery payment,
- electronic payment (online transfer).
In many promotional actions, we offer discount coupons to our customers. They are in the form of codes, which should be entered in the shopping cart, in the appropriately marked field. This will recalculate the amount to be paid including the discount.
Remember that most discount codes have an expiration period. Once it expires, the discount code is no longer active - it will not grant the specified discount.
Yes, you can receive a VAT invoice for the products purchased in our store. To do this, during the ordering process, in the form with your data, enter the VAT and other invoice data. If the shipping address is different from the invoice data, check the "other shipping address" option in the form and enter the address to which the order is to be sent.
You can modify your order only until its contents are completed. Once it is sent to the address indicated, modification is no longer possible. For any modification of your order (change of address, addition of a product to your order, change of payment or delivery method), contact us as soon as possible - preferably by phone: +48 695 683 797.
You can cancel your order only until its contents are completed. Once it has been sent to the address indicated, cancellation is not possible. To cancel your order, contact us as soon as possible - preferably by phone: +48 695 683 797.
When you choose the option of delivery via courier, you will receive a waybill number in an email and a link to a page where you can track the location of your shipment in real time. This link is also visible to registered customers of the store, in the preview of the details of the order placed, in the Shipping column.
Yes, the products available in the assortment of our store have manufacturers' warranty, valid on the territory of Poland. You will find information about the warranty period in the product description, as well as on the manufacturers' websites. It is important to keep the proof of purchase (bill or invoice), as well as the original packaging until the end of the warranty period. This is the basis for filing a claim.
Always check the package for damage in transit before receiving it. If the package has visible external damage, we recommend that you refuse the shipment and then contact us at the phone number: +48 695 683 797.
If you want to make a claim, make sure whether the product should be claimed at our store or at the manufacturer. You will find information about this in the warranty card, as well as in the product description on our site or on the manufacturer's site.
Yes, in accordance with the law, within 14 days from the date of receipt of the shipment of your order, you can return the product purchased from the online store without giving a reason. However, such goods must not bear traces of use, must not be damaged or destroyed, and must be in the original packaging with all its contents.
